stratLX articlesstratLX articles Loyalty Programs: Combining Social Responsibility and Strategy for Purposeful ImpactIntegrating sustainable and responsible practices into loyalty programs to meet the growing expectations of consumers…Julie Marcotte-Levasseur12 November 2024
stratLX articlesstratLX articles Integrating Customer Loyalty into Your Organizational Structure: Don’t Underestimate the ChallengeIntegrating customer loyalty into your organization: Strategies and practices for successful long-term customer engagement In…Julie Marcotte-Levasseur14 May 2024
stratLX articles Download the North America Customer Loyalty Executive Summary 2024North America Customer Loyalty Executive Summary 2024 Do you need advice or want to learn…Meagan Mercier19 January 2024
stratLX articles Global Customer Loyalty Report 2024Global Customer Loyalty Report 2024 The loyalty market is evolving, just like the expectations…Andréanne Rondeau17 January 2024
stratLX articles stratLX: Five years of building lasting, measurable and profitable customer relationshipsIt's often said that time flies. Today, stratLX is celebrating its fifth anniversary. I'm taking…Andréanne Rondeau25 October 2023
stratLX articles Customer loyalty: More than a rewards program—it’s a 360-degree approach"Wrong size? We'll charge you $12 to return your item." "Did you receive a broken…Julie Marcotte-Levasseur18 September 2023
stratLX articles Privacy and personalizationPrivacy and personalization Turning the "data apocalypse" into a loyalty opportunityNew laws will soon be…Julie Marcotte-Levasseur16 March 2023
stratLX articles 3 tips for building generation Z loyaltyGénération Z 3 tips to attract and retain the next generation While Generation Y has…Meagan Mercier24 February 2023
stratLX articles Loyalty Pays BackLoyalty Pays Back Weather the storm of the current economic downturn Following the success of…Andréanne Rondeau14 December 2022
stratLX articles Global Customer Loyalty Report 2023Loyalty report 2023 Get an in-depth look at how companies are investing in loyalty marketing…Andréanne Rondeau9 December 2022