Integrating sustainable and responsible practices into loyalty programs to meet the growing expectations of consumers…

Integrating customer loyalty into your organization: Strategies and practices for successful long-term customer engagement In…

"Wrong size? We'll charge you $12 to return your item." "Did you receive a broken…

Privacy and personalization Turning the "data apocalypse" into a loyalty opportunityNew laws will soon be…

Julie Marcotte-Levasseur