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Global Customer Loyalty Report 2022

By 13 December 2021May 6th, 2024No Comments
Global Customer Loyalty Report 2022

Global Customer Loyalty Report ’22: Get unprecedented insight into how loyalty executives see today’s biggest challenges and trends regarding loyalty programs.

Loyalty Report

Executive Video

With survey data from over 320 CMOs, CRM executives, and loyalty professionals, you’ll have a better understanding of how companies are investing in loyalty right now.

And, based on a behavioral data set of over 25.8 million loyalty member actionsyou’ll get insight into which loyalty features make the biggest impact.

Use the report to inform your customer loyalty strategy for 2022 and beyond.

In this report, you’ll find:

  • Insights directly from loyalty professionals who are in charge of loyalty strategy in their organizations

  • Global loyalty trends, including N. America, Europe, APAC, and the Middle East

  • Industry-first, in-depth survey results on investment and ROI

  • A look at current trends and challenges, plus expected challenges for the next three years and strategies to overcome them

Need advice on customer loyalty? We specialize in the design, implementation and optimization of loyalty programs. Contact us to learn more about our strategic and operational support services for businesses.