January 14 at 9 am EST / 2 pm GMT / 10 pm SGT – Register to see the report highlights and get your copy of the report, even if you cannot attend the live event.
The Global Customer Loyalty Report 2025
The countdown begins for the release of the Global Customer Loyalty Report ’25. Join the webinar on January 14 for an in-depth look at how AI, gamification, and personalization are reshaping loyalty strategies in the industry.
This is a fantastic opportunity to gain insights from industry experts on:
- The impact of AI on loyalty programs and member benefits
- Reasons for dissatisfaction with current loyalty programs
- The growing trend of family accounts and point pooling
Here’s a sneak peek of what to expect:
- 4 in 10 consumers are more likely to join a loyalty program with AI to maximize benefits, with Millennials at 53.0% and Gen Z at 55.1%, showing a strong embrace of AI-driven features.
- #1 most valuable aspect when choosing a loyalty solution: ease of program management.
- 31.4% of the marketing budget is now allocated to customer loyalty and CRM, the highest in four years, reflecting a strong commitment to retention and positive results in satisfaction and ROI.
Useful information about the Global Customer Loyalty Report 2025 webinar
Price : Free
When : Tuesday, January 14, 2025
Time : 9 am EST / 2 pm GMT / 10 pm SGT
Duration : 30 mins + QA 20 mins
