{"id":7235,"date":"2020-05-28T14:04:01","date_gmt":"2020-05-28T14:04:01","guid":{"rendered":"https:\/\/stratlx.com\/?p=7235"},"modified":"2023-10-16T19:28:52","modified_gmt":"2023-10-16T19:28:52","slug":"fidelisation-de-la-clientele-covid-19","status":"publish","type":"post","link":"https:\/\/stratlx.com\/2020\/05\/fidelisation-de-la-clientele-covid-19\/","title":{"rendered":"WEBINAIRE 10 juin 10 h : Fid\u00e9lisation de la client\u00e8le \u00e0 l\u2019\u00e8re de la COVID-19"},"content":{"rendered":"[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; 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INSCRIPTION\u00a0\u00bb margin_top=\u00a0\u00bb100&Prime; margin_left=\u00a0\u00bb75&Prime;][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; background_hover_color_opacity=\u00a0\u00bb1&Prime; column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; width=\u00a0\u00bb1\/1&Prime; tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text]Webinaire pr\u00e9sent\u00e9 en collaboration avec \u00a0<a href=\"https:\/\/detailquebec.com\/a-propos\/\" target=\"_blank\" rel=\"noopener noreferrer\">D\u00e9tail Qu\u00e9bec<\/a>\u00a0et le\u00a0<a href=\"http:\/\/www.cqcd.org\/fr\/apropos\/\" target=\"_blank\" rel=\"noopener noreferrer\">Conseil qu\u00e9b\u00e9cois du commerce de d\u00e9tail<\/a>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; background_hover_color_opacity=\u00a0\u00bb1&Prime; column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; width=\u00a0\u00bb1\/1&Prime; tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][vc_column_text]\n<h2>Fid\u00e9lisation de la client\u00e8le \u00e0 l\u2019\u00e8re de la COVID-19<\/h2>\n<p>Notre univers est de plus en plus num\u00e9rique et la transformation s\u2019acc\u00e9l\u00e8re avec la pand\u00e9mie actuelle. Cr\u00e9er et maintenir une relation durable avec vos clients est maintenant plus crucial que jamais. Alors que le comportement des clients \u00e9volue, ces derniers d\u00e9sirent toujours \u00eatre reconnu et r\u00e9compens\u00e9.<br \/>\nDans ce contexte, les d\u00e9taillants doivent adapter leur <a href=\"https:\/\/stratlx.com\/strategie-de-fidelisation\/\" target=\"_blank\" rel=\"noopener\">strat\u00e9gie de fid\u00e9lisation<\/a> pour tenir compte des besoins de leurs clients.<\/p>\n<p>Avec l\u2019aide d\u2019exemples pratiques, explorez diff\u00e9rentes fa\u00e7ons d\u2019optimiser votre strat\u00e9gie de fid\u00e9lisation client pour en assurer le succ\u00e8s \u00e0 long terme.<\/p>\n<h3><strong>Th\u00e8mes abord\u00e9s :<\/strong><\/h3>\n<ul>\n<li>Les meilleures pratiques de fid\u00e9lisation de la client\u00e8le en temps de crise<\/li>\n<li>Comment utiliser son programme pour relancer ses ventes<\/li>\n<li>Offrir une exp\u00e9rience de fid\u00e9lisation de la client\u00e8le uniforme \u00e0 travers tous les canaux<\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Informations pratiques<\/span><\/b><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><b><span data-contrast=\"auto\">Public cible<\/span><\/b><span data-contrast=\"auto\"><strong>\u00a0:<\/strong>\u00a0Propri\u00e9taires, directeurs, gestionnaires et professionnels du secteur du commerce de d\u00e9tail<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Prix<\/span><\/b><strong>\u00a0<\/strong><span data-contrast=\"auto\"><strong>:<\/strong>\u00a0Gratuit<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Quand :\u00a0<\/span><\/b>Mercredi 10 juin<\/p>\n<p><strong>Heure :\u00a0<\/strong>10 h<\/p>\n<p><b><span data-contrast=\"auto\">Dur\u00e9e :<\/span><\/b>\u00a060<span data-contrast=\"auto\">\u00a0minutes<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/us02web.zoom.us\/rec\/share\/pt02aJDJ7n5IEoGT72HaVa0jMZa-T6a8hCIerKAIxE3hvoysJ6mDjYirchim_c6v?startTime=1591797639000\" target=\"_blank\" rel=\"noopener\">VISIONNEZ MAINTENANT<\/a>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb&#8230;<\/p>\n","protected":false},"author":1,"featured_media":7237,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[40],"tags":[],"acf":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/posts\/7235"}],"collection":[{"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/comments?post=7235"}],"version-history":[{"count":15,"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/posts\/7235\/revisions"}],"predecessor-version":[{"id":12739,"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/posts\/7235\/revisions\/12739"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/media\/7237"}],"wp:attachment":[{"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/media?parent=7235"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/categories?post=7235"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stratlx.com\/wp-json\/wp\/v2\/tags?post=7235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}